Legal
Privacy Policy
Last updated: June 1, 2025
Lienra respects your privacy and is committed to protecting the information you provide while using our platform.
This Privacy Policy explains how Lienra collects, uses, and protects information when you use our website and services. Lienra is an AI-powered platform designed to help contractors understand construction disputes, payment recovery options, and legal workflows.
Information We Collect
Information You Provide
When using Lienra, you may provide information related to your account or construction dispute. This may include:
- Name and email address
- Account login information
- Project details and dispute descriptions
- Contractor business information
- Communications with our platform
This information helps Lienra analyze contractor disputes and generate guidance.
Construction Dispute Information
When using tools such as Analyze My Case or interacting with Kayron, you may submit information related to construction disputes. Examples include:
- Unpaid invoices
- Project descriptions
- Contract information
- Timeline details
- Payment issues
This information allows Lienra to provide structured dispute analysis and legal workflow recommendations.
Automatically Collected Information
When you visit the Lienra website, certain technical information may be collected automatically. This may include:
- Browser type
- Device information
- IP address
- Usage activity on the platform
- Pages visited
This information helps improve platform performance and security.
How We Use Your Information
Lienra uses collected information to operate and improve the platform. This includes:
- Providing dispute analysis and legal workflow tools
- Generating documents and recommendations
- Improving the accuracy of AI systems
- Responding to support inquiries
- Maintaining system security
We may also use aggregated usage information to improve our services.
AI Processing
Lienra uses AI systems, including Kayron, to process the facts you submit and produce structured workflow outputs. AI processing supports:
- Construction dispute analysis and risk assessment
- Identification of applicable legal workflows and deadlines
- Document generation
- Continued improvement of system accuracy
AI processing operates on the information you provide. Case data is processed only by the operational service providers listed under Third-Party Services and is not sold or shared for advertising.
Third-Party Services
Lienra may use third-party service providers to operate the platform. These services may include:
- Payment processing providers (such as Stripe)
- Cloud hosting providers
- Analytics tools
- Security and monitoring services
These providers process information only as necessary to support the operation of the platform.
Data Security
Lienra protects user information with industry-standard security measures, including:
- Encrypted communication (TLS in transit)
- Access controls and audit logging
- System monitoring and incident response
No platform can promise perfect security, but the protection of contractor case data is treated as a core operating requirement.
Data Retention
Lienra retains user information only as long as necessary to operate the service and comply with legal obligations. Users may request deletion of their account information by contacting us at support@lienra.com.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Requesting access to your data
- Requesting correction of inaccurate information
- Requesting deletion of your data
Requests may be submitted through support@lienra.com.
Children's Privacy
Lienra is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
support@lienra.com